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Xoom, a PayPal Service

Xoom, a PayPal Service

Overview

What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

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Recent Reviews

TrustRadius Insights

Xoom has been highly praised by users for its ability to quickly and conveniently send funds internationally, making it an invaluable tool …
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Xoom

8 out of 10
April 29, 2022
Incentivized
Xoom is a cheaper way to transfer money from a sender's debit or credit card to a recipient's bank account. It allows you to send money to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TV PayPal + Xoom Spot Demo Reel

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Product Details

What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

Xoom, a PayPal Service Integrations

Xoom, a PayPal Service Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Xoom has been highly praised by users for its ability to quickly and conveniently send funds internationally, making it an invaluable tool for sharing money with family, friends, and colleagues. With fast transactions and automatic currency exchange, Xoom is a reliable option for sending and receiving money both domestically and internationally. Users appreciate that Xoom can be used with a verified PayPal account, eliminating the need to create a new account. The 24x7 customer service has received accolades for its responsiveness, ensuring that users can quickly resolve any issues or concerns they may have.

Moreover, Xoom's cost-effectiveness stands out as a major advantage. It provides a seamless way to transmit money from a sender's debit card to a recipient's bank account, saving users time and effort. Businesses have especially found value in using Xoom for payments to suppliers, as it offers quick and low-cost transactions across different regions. Freelancers also benefit from Xoom's services, particularly when receiving payments from US clients or settling bills internationally. Additionally, Xoom's association with PayPal adds an extra layer of security and trust for users. Overall, Xoom serves as a trusted payment service that simplifies international monetary transactions for both personal and business purposes.

Reliability: Users have consistently found the platform reliable, with many reviewers stating that they have experienced no issues in sending money internationally and domestically to any bank account at any time.

Currency exchange function: The currency exchange function provided by Xoom is highly valued by users, as it eliminates the need to worry about currency conversions. Several reviewers have mentioned this feature as a key advantage of using Xoom for their money transfers.

Frequent updates during transactions: Many users appreciate the frequent updates provided by Xoom during the transaction process. This enhances transparency and keeps them informed at every step. Reviewers find these updates helpful in tracking their transfers and ensuring a smooth experience.

Long Delivery Time: Many users have expressed frustration and inconvenience due to longer delivery times for their packages when using Xoom. Some reviewers have mentioned that it took significantly more time than expected to receive their deliveries.

High Transfer Fees: Several reviewers have raised concerns about the high fees charged by Xoom when trying to add funds to a new card. This has made it more expensive for users to transfer money compared to other alternatives in the market.

Lack of Awareness: A significant number of users have reported that they had never heard of Xoom before researching, indicating a need for better marketing efforts from the company. Increasing awareness about its services through effective marketing strategies would help attract more customers.

Attribute Ratings

Reviews

(1-8 of 8)
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Corwin Barlow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xoom is the main mode of payment that we use on daily basis to pay for equipment and other services. It is secure and the customer support staff replies within seconds when reached. It connects us to merchants all over the world so that we can get the best products and services. The process of signing up is simple and the customer service approves new members instantly once they meet the required set conditions.
  • Enhancing safe cash transactions.
  • Making payment of products and services from anywhere.
  • 24/7 customer support services.
  • Everything works well.
  • I have never experienced any challenge while working with this platform.
All the cash transaction process has been running positively since we deployed this product. Xoom enables our company to order drugs from the best suppliers and make payments without any fear of losing cash. When the system experiences a delay when making a transaction they make a full refund. It is fast and it accepts payment from many countries.
Carter Halliday | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xoom has served our company for a long as the most stable online cash transaction platform. The sends money securely to any business partner without any issue. Our customers are now happy since they can pay for products and services conveniently from the comfort of their homes. The application can be logged in from both mobile and desktop devices anywhere.
  • Sending money at reliable charges.
  • Accepting online payment from anywhere.
  • Simple and flexible application interface.
  • Familiarization with all the features was easy.
  • Everything is operating well in the entire application.
It is most effectively suited for sending and receiving cash online from any corner of the world. We used to experience delays when transacting online payment to our suppliers but since we deployed Xoom there has been great order. We receive our supplies and invoices on time and make instant payments without system failures. Any growing business that requires secure and reliable means of payment should consider Xoom.
Saurav Chakraborty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xoom has been really useful in monetary transactions internationally for both business and personal purposes. It is quick and efficient. Also, since it is associated with PayPal, gives an additional layer of security. The exchange rate is very competitive
  • competitive transaction rate
  • fast efficient transfer
  • added security
  • transfer fee could be waived for large transaction amount
  • They could offer referral for new users
  • the exchange rate, though quite competitive, but can be better specially for larger transactions
It is very well suited for quick money transfer internationally. While I have used quite a few other service providers for remittance, I have found xoom to be the fastest among them for sending money to foreign bank account. It's association with Paypal gives an added layer of security and customer service, if something goes on. It is my primary choice if I have to send money abroad quickly.

Sometimes, for personal use and when the transaction does not have to be immediate, I have found some other service providers that will provide a better exchange rate and no transfer fee but it takes a little longer to be processed. However, if the transaction does not need to be immediate, then I consider those options over zoom.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Xoom (a PayPal service) for performing international transfers. Due to its many options to send money to different countries in a quick and efficient manner, it has become a useful tool for us. It also offers many different variants for withdrawing money, which is handy for international organizations with offices all around the world.
  • Fast transfers
  • Easy to use
  • Many available countries to send money to, especially from the US.
  • It is more competitive when performing transfers from the US.
  • The exchange rates are sometimes not displayed in the interface.
  • Quite cumbersome process to verify your personal information.
Xoom is quite well suited if you are looking into doing money transfers that are affordable and fast, especially if those are coming from the United States (where Xoom is usually more competitive). Additionally, Xoom's integration with PayPal makes the tool quite a good choice if you are after an easy-to-use application.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Xoom for payment transfers between businesses for payment of construction project invoices.
  • Customer Service
  • Prompt Paymnet
  • Reliable
  • Fast
  • Fraud Protection
Xoom works well for transferring money whether personal or for goods/services but there are limitations on amounts and timelines. Once it becomes more popular, I can see us using it more as others adopt and utilize the platform.
Samantha Huskey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This service is extremely helpful and has allowed me to send funds to family, friends, and also fellow employees when needed quickly and even internationally. It helps our team to be able to share funds easily and quickly and directly to their debit card or bank account, a very convenient tool.
  • Quick transations
  • Works internationally
  • Reliable platform
  • Some destinations take longer to get delivered to.
  • Higher amounts of money are harder to transfer.
  • High fees when trying to add funds to new card.
Xoom has allowed us to have confidence in our money transactions, whether personal or for business. We know that they are secure and reliable, which offers a necessary peace of mind when it comes to finances. Some of the features with Xoom can be slightly harder to navigate and it requires a lot of verification, but that might just be why it's so secure!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Xoom to transfer funds across different regions. We have a lot of foreign vendors, both regular and one time who needs payment in their local currency. The biggest problem that we face is time and Xoom is really fast and addresses that issue. The transaction fee is also the lowest as compared to other payment gateways.
  • Timely and fast transfer of money.
  • Low transaction cost for transfers.
  • Best in class support system.
  • Reach of Xoom to all destination should be made fast. Right now it is not the case.
  • Lot of personal information request from Xoom is sometimes irritating.
Xoom is well suited for the transfer of money to different countries with low transaction costs and fast transfer.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a SaaS company, we want to be able to have our users have multiple ways to make payments. Xoom, a PayPal Service allows for these types of transactions can happen quickly, safely, and without hassles.
  • Online payments
  • Payments by phone
  • Send money to almost any bank account.
  • Occasionally, the app can be hard to use for customers that are not tech-savvy.
  • There is some missing functionality in the navigation.
  • There are not really any other things that you'd like to see done differently.
Xoom is a great tool to help our company offer different ways to get payments from our users. Occasionally, the app can be hard to use for customers that are not tech-savvy. There is some missing functionality in the navigation. There are not really any other things that you'd like to see done differently.
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